Question 1

What types of documents can I upload?

Accepted Answer

AutoArchive accepts PDFs, JPGs, and PNGs. This includes dealer invoices, independent shop receipts, parts receipts, inspection reports, and any other maintenance documentation.

Question 2

How does the fraud detection work?

Accepted Answer

Every document you upload is analyzed for signs of digital manipulation, including font inconsistencies, pixel anomalies, altered numbers, and logical inconsistencies like decreasing mileage. Each document receives a Verified, Suspicious, or Rejected status with a detailed explanation.

Question 3

Can buyers download my documents?

Accepted Answer

No. The public report lets buyers view your documents but not download or print them. This protects the integrity of your records and prevents them from being used elsewhere.

Question 4

What happens to my data if I cancel?

Accepted Answer

Your data remains in your account until you choose to delete it. If you cancel your subscription you move to the Free plan. If you delete your account, all your data is permanently removed within 30 days.

Question 5

How do I share my report with a buyer?

Accepted Answer

Every vehicle profile has a unique report URL. You can copy it from the Share button in your dashboard and paste it directly into your listing on any marketplace.

Question 6

Is my data secure?

Accepted Answer

Yes. All data is stored securely using Supabase with row-level security. Only you can access your private data. Public reports are only visible to people you share the link with.

Question 7

What is the Free plan?

Accepted Answer

The Free plan lets you create one vehicle profile and upload unlimited records. You pay $4.99 each time you want to share your public report with a buyer.

Question 8

Can dealers use AutoArchive?

Accepted Answer

Absolutely. We have dedicated Dealer Starter ($49/mo) and Dealer Pro ($149/mo) plans that support 10 and 25 vehicles respectively, with unlimited report sharing.

How can we help?

Email support

Common questions.

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